Wondering what that magic trick to getting blood donors to return time and time again? How about ensuring all of your staff are providing the same level of service to each blood donor, no matter what their role is? Lastly, how does your current company culture affect how you provide an exceptional donor experience?
We are excited to have speakers from a variety of sized blood donor centers, Chick-fil-A, Customer Experience Professional Association (CXPA), Ritz Carlton, and many more! Registration is now open.